What types of events do you cater to?

We handle a variety of events including weddings, corporate events, non-profit functions, and school events.

Can I get a quote for my event?

Yes, we provide custom quotes based on your event specifics. Please contact us for more detailed information.

Do you offer emergency response services?

Absolutely, we have provisions for emergency response and disaster recovery.

What types of events can be hosted at The Nyack Seaport?

We host a variety of events including weddings, bar/bat mitzvahs, corporate events, and personal celebrations such as showers and reunions.

Do you offer catering services?

Yes, we have an in-house catering team that provides customized menus for all events.

Are there any wedding specials available?

Yes, we offer generous pricing reductions on remaining dates.

How Do I Hold A Date?

To secure your date, a non-refundable deposit of $500 is required. This deposit will be refunded once your event is held and the property is undamaged.

How Much Does It Cost To Rent Each Space?

Rental costs vary depending on the day of the week. For specific pricing, please check our pricing link on the website.

Can I Come See The Space?

You can view the venue by scheduling a tour through our website.

Do You Require A Security Deposit?

Yes, a non-refundable deposit of $500 is required to hold your date, refundable after the event if there is no damage.

What Forms Of Payment Do You Take?

We accept cash, Zelle, and all major credit cards, with online payments via a client portal (note that these may incur service fees).

How Long Do I Have Access To The Venue On The Day Of My Event?

Access duration depends on your package: 7 hours for the Standard Package and 9 hours for the Premium Package, with additional hours available for purchase.

Can I Drop Off Items The Day Before?

Unfortunately, we do not allow drop-offs the day before your event.

What Is The Latest Time Events Can Be Held At The Venue?

Events can continue until 12:00 AM, with the space needing to be locked by 1:00 AM.

When Do I Need To Have Everything Out Of The Space & What Is Required For Cleanup?

All rentals and personal items must be removed by the end of your contracted rental time, or additional fees may apply.

Are Tables and Chairs Provided?

Yes, chairs and tables are included in the Premium packages. Additional chairs and tables can be rented at an extra cost.

What Is Your Cancellation Policy?

All payments are non-refundable. If you need to change your date, please notify us 45 days in advance for a one-time courtesy adjustment.

What venues are currently open at Crystal Springs Resort?

Currently, Grand Cascades Lodge, Minerals Hotel, Reflections Spa, Elements Spa, and various golf courses are open. Check for updated dining options including Crystal Tavern and Springs Bistro.

Where is the closest airport located?

Newark Liberty International Airport is located approximately 1 hour from Crystal Springs Resort.

Will housekeeping services be provided every day?

Yes, daily housekeeping services are provided for guest rooms at both Grand Cascades Lodge and Minerals Hotel.

What activities are available for guests?

The Resort offers various activities across both properties and nearby attractions for guests' enjoyment.

How can I find out about special promotions?

Visit our Specials + Packages page to see current seasonal offers.

Is there free parking?

Yes, there is free parking available at all resort properties.

Is shuttle service available?

No, we do not offer a shuttle service between properties.

What services does Y Design offer?

Y Design specializes in event lighting, pipe and draping, floral design, and complete wedding planning services.

How can I contact Y Design for a consultation?

You can reach Y Design by phone at (914) 769-1312 or via email at ydeventsny@gmail.com.

Do you provide services for events other than weddings?

Yes, Y Design also offers services for special events, memorials, and corporate functions.

Do I need to leave a deposit to book?

Yes, a non-refundable deposit of ⅓ of the final price is required at the time of booking, with further payments due in the weeks leading up to your event.

How old do I need to be to book?

You must be 21 years old to book a charter experience.

Do I need a boating/captain’s license to book?

No, all charter boats come with a licensed captain.

Can I bring food or drink on the boat?

Yes, you may bring any food and beverages you like.

Can I smoke on board the boat?

All boats have designated smoking areas except for the yacht.

Are pets allowed on board?

Yes, pets are permitted, but they must not be on any furniture.

How early should I arrive for my charter?

We suggest arriving at least 30 minutes before your trip to set up.

What happens if I'm late?

We cannot extend or change the trip timings due to lateness.

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